“Your mission has to be bigger than you. You have to make the world a better place. You have to change the world. So, I believe if you have that giant goal in mind, and you do it right, treat your people well, you treat your customers well. You build the best-in-class equipment, profit and growth are a result of that.”

– Mike Konrad

Welcome to The Jimbo Paris Show #93 – Best Customer-Centric Products & Services for Business Growth (Mike Konrad)

Mike began his career in the electronic assembly equipment industry in 1985. Mike founded Aqueous Technologies in 1992 in response to the Montreal Protocol and the resulting international treaty banning most popular cleaning/defluxing solvents.

Mike is an internationally known speaker on the subject of increasing reliability through contamination removal and cleanliness quantification techniques and procedures. Mike was awarded “Distinguish Speaker Status” with SMTA in 2018 and received the “Rich Freiberger Best of Conference Award” in 2019.

Mike is also a member of the SMTA Global Board of Directors where he chairs the SMTA Training Committee and is also a member of the SMTA Strategic Development Committee. Mike is also Vice President of Technical Programs for the Los Angeles / Orange County SMTA Chapter.

Mike is the host of the popular Reliability Matters, Concept to Creation, and Innovations in Technology Podcasts.

Mike is a member of the Board of Directors for The Let It Be Foundation, a non-profit 501c3 serving families with children with life-threatening medical conditions.

https://www.linkedin.com/in/mtkonrad

►Watch the whole LIVE Episode #93 with Mike Konrad on the link below! ◄

https://youtu.be/t6rcqFIVZ9o

The Jimbo Paris Show is also available in ROKU TV [https://channelstore.roku.com/en-gb/details/b543a0669a275a970641e6a25abad116/the-jimbo-paris-show]

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►Watch Our Previous Episodes◄

Jimbo Paris Show #66- Expanding Human Potential (Judy Ryan) [https://youtu.be/Q8E4vTOGJlw]

Jimbo Paris Show #91 – Reduce the Stress on your Business (Jeff Getty) [https://youtu.be/o2r_mC6EcUk]

Jimbo Paris Show #92 – Uncover Profit Centers for Steady Profit and Growth (Mark Newsome) [https://youtu.be/EFKb9urh-qo]

CONNECT WITH ME!

https://linktr.ee/jimboparis

00:00 Introduction and Guest Welcome
00:33 What kind of funding did you get when you were starting your business? Where did that money come from?
01:56 What kind of funding did you get when you were starting your business?
02:49 What lesson did the speaker learn from the lawsuit and challenges faced in building the company?
04:52 Skill Evolution in Business
06:29 What were some of the specific challenges you had once you started and you were beginning to grow your business?
08:29 When your business was struggling the most, what exactly inspired you to keep going?
10:47 Customer and Team Ethics
12:19 How did you get into this side of the business?
13:13 Celebrating Podcast Milestones
14:07 Show Shoutouts and Accessibility